Frequently Asked Questions
1) How do I sign up?
Fill out and send in the application with a check for $5.00 and a self-addressed stamped envelope to:
Putnam Valley Town Hall
Attn: PVHOP
265 Oscawana Lake Road
Putnam Valley, N.Y. 10579
You will then be mailed a card with your membership number and the participating companies will be notified that you are a member.
2) Can the membership fee be paid by credit card?
No.
3) How will I receive an application?
There will be brochures distributed at the following places:
Town Hall, PV Library, PV Drugstore, Oregon Hardware, Senior Center, & delis, or you may download a copy from the web site. The downloadable brochure is a PDF file and requires Adobe Acrobat Reader 7.0 or higher to view it.
4) How do I get additional information?
Call the Supervisor’s Office at (845) 526-2121 .
5) Is there a minimum purchase requirement?
Yes, 150 gallons.
6) Will Putnam Valley Residency be verified?
Yes.
7) Will a COD discount be available?
Check with individual companies.
8) Are bio-fuel products included?
Check with participating company.
9) Will there be service plans on the oil burner equipment in my home as part of the PVHOP Program?
No, however some PVHOP participating oil companies may offer service plans.
10) Are there caps, locked-in-prices, or contracts to sign with the PVHOP participating oil companies as a requirement to get the reduced price oil?
No.
11) How do I pay for the oil in the PVHOP program?
Check with the participating oil companies prior to your delivery.
12) How do I verify or check the daily price of heating oil in the PVHOP program?
Check with participating oil companies to get their price.
13) What are the expected savings in the PVHOP program?
The Town makes no claims as to potential savings, as this depends on a number of variables in the household. However, the prices of participating vendors in the PVHOP program should be lower than retail prices.
14) Am I assigned a PVHOP-participating oil company?
No, the PVHOP member selects the company and can move from one company to another.
15) Can I come into Town Hall to register for PVHOP?
Yes, however, it is preferred that you register via mail.
16) Can I pay for PVHOP registration fee ($5.00) online?
No, a check must be made payable to the Town of Putnam Valley. You can include a self-addressed stamped envelope and mail it to:
Putnam Valley Town Hall
Attn: PVHOP
265 Oscawana Lake Road
Putnam Valley, N.Y. 10579
Or, you can bring your check into Town Hall to the Supervisor’s office, Monday through Friday, 10 AM to 4 PM.
17) Once I register and pay the PVHOP fee, what happens next?
Within 1-5 business days, you will receive a letter with a listing of the participating oil companies and the all-important PVHOP registration number that is used to identify you as a PVHOP member when ordering oil.
18) How do the PVHOP participating oil companies know that I am a member?
In addition to issuing you a membership card, all vendors in the PVHOP program will be provided with a list of current members. The most up-to-date list of current members will also be posted in this section of the town website.
19) Who do I contact if I have more questions?
For More Information:
Call: Elaine McGinty at (845) 526-2121
Or E-mail: emcginty@putnamvalley.gov